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Cancellation Policy

our Cancellation Policy

Welcome to Quick Edu Help’s professional academic services. We understand that sometimes, under certain conditions, you may need to cancel your order. With user convenience in mind, we provide a transparent and fair order cancellation process. Read on to understand the correct procedure for cancelling an order with precision:

Cancellation Eligibility:

All customers are allowed to cancel their orders unless they have been assigned to a writer. Once your order has been assigned to a writer or work has commenced, you will not be eligible to cancel it. This is because once the writing process has begun, resources and time have already been allocated to your project, making cancellation impractical and disruptive to our workflow. Therefore, we encourage customers to make cancellation decisions promptly to avoid any inconvenience.

Cancellation Request Procedure:

If you decide to cancel your order, you must send a cancellation request using the same account you used to place the order at Quick Edu Help. Please provide your order number, order tracking ID, the name of the assigned writer, and a specific reason for the cancellation. While the process of order cancellation on our platforms is straightforward, if you need assistance, you can contact our support team. You can reach them via phone call, message, or email for any assistance or support with cancelling your order.

Order Cancellation Charges:

Orders eligible for cancellation may be subject to cancellation charges, which may vary depending on the stage of completion. If you cancel your order before our experts start working on it, you may receive a 100% refund. If your order is partially completed, you will receive half of the payment back. However, no refund will be issued once your order has been completed from our side.

Refund Policy:

You can request a refund for your order through your account. You can also contact our customer support team via email or message to inquire about the status of your refund. In most cases, refunds will be processed within 15-30 days. Our support team is committed to providing timely assistance and keeping you informed throughout the refund process. Your satisfaction is our priority, and we’re here to ensure a seamless experience for all our valued customer.

No-Show Policy:

Customers who fail to provide necessary information or respond to inquiries from the writer within a reasonable time frame may be considered a no-show. No-show orders may be subject to cancellation without refund. We understand that timely communication is crucial for the smooth progress of your order. Therefore, we encourage proactive engagement to avoid any delays or misunderstandings. Our aim is to collaborate effectively with our customers and writers to ensure the successful completion of every project.

Order Cancellation by Quick Edu Help:

Quick Edu Help reserves the right to cancel orders in certain circumstances, such as writer unavailability, violation of terms and conditions, or specific technical issues. In such cases, customers will be promptly notified, and a full refund will be provided.

Duplicated Order Cancellation:

In the event of duplicated orders due to technical or random errors, we assist in refunding any additional charges incurred. Customers can report order duplication through the chat session, and additional charges will be reversed within 24 hours.

Policy Updating:

Quick Edu Help reserves the right to change its order cancellation policies at any time. Customers are advised to review the policies before placing an order or requesting order cancellation. We will only entertain applications that comply with our updated order cancellation policies.